FLS Role: Being the single contact for all the customer’s global logistics needs
– Providing 24/7/365 hands-on global customer service via our base in Thailand
– Follow-up with the customer’s supplier globally for the production progress and finishing schedules and reporting any possibility for delays
– Coordinating with the customer’s suppliers for a timely dispatch of the ordered materials
– Planning of transport routes and methods according to cargo type, production schedule and delivery deadlines
– Booking of airfreight, LCL, FCL, RORO or break-bulk ocean freight
– Road, rail and barge transport to or from the airports and the seaports
– Pre-loading cargo inspection at the factory before dispatch via air or ocean
– Attending pre-loading or pre-discharging meetings at port
– Reporting about production progress and possible quality issues
– Loading and discharging supervision with daily reporting
– Daily reporting for all shipments on the road, in the air or on the water
– Dedicated team of operators and project managers, including naval architects for stowage planning, lashing and lifting design
– During the last 15 years, FLS has supported the customer on over 20 projects in the USA, Middle East, South America and Southeast Asia.